Commercial Storage

A Proud Member of the Trusted Trader Scheme

June 20, 2023

Is there a way of knowing if a storage company is legitimate? In a world filled with countless options, it’s natural to seek a guarantee of reliability when entrusting your belongings to a storage provider. Luckily, we have just the solution.

Matlock Storage proudly holds membership in the Trusted Trader scheme. As a result, our customers enjoy a sense of security and an official channel to address any concerns that may arise along the way. Join us as we delve into consumer protection and discover the peace of mind of choosing us.

What is the Trusted Trader Scheme?

The Trusted Trader scheme is a comprehensive program designed to protect consumers and promote responsible business practices. Its purpose is to provide customers with a reliable way to find businesses that meet specific quality standards. Subsequently, members of this scheme come with numerous benefits for residents of Derbyshire.

Firstly, accreditation instils confidence in customers, assuring them they are dealing with a reputable and reliable company. The scheme also establishes a framework for stringent quality standards that members must adhere to, safeguarding consumers from the pitfalls of careless or unscrupulous storage providers. Derbyshire County Council states that the portal will help people avoid dodgy traders.

Businesses must undergo a rigorous accreditation process to join the Trusted Trader scheme. This process involves thorough assessments of their operations, including customer service, safety protocols, and adherence to industry regulations.

Consumers need to inquire about the accreditation status of a storage company before booking their services to ensure they are making a secure and informed choice. By actively seeking out businesses with Trusted Trader accreditation, customers can rest assured that their belongings will be safe.

Why Do Accreditation and Consumer Protection Matter?

Accreditation in the Trusted Trader scheme brings a set of high customer service standards that members must uphold. These standards are a crucial foundation for building customer trust and confidence. Furthermore, adhering to these rigorous requirements demonstrates an ability to deliver exceptional service and ensure customer satisfaction.

Matlock Storage understands the significance of customer care and goes the extra mile to exceed expectations. In addition to being a proud member of the Trusted Trader scheme, Matlock is also affiliated with the esteemed Self Storage Association, further solidifying their dedication to quality and professionalism.

Customers can take comfort in knowing Matlock’s commitment to excellence is backed by five-star ratings on platforms like Google, further reinforcing their reputation as a reliable and trustworthy storage provider.

Matlock Storage – Your Accredited Storage Provider

Matlock Storage, a trusted and reputable company, takes great pride in its recent membership renewal with the esteemed Trusted Trader scheme. This accreditation holds immense significance as it is a solid assurance to customers regarding our reliability, in addition to an unwavering commitment to providing top-quality service.

We prioritize the safety and security of your belongings. Matlock’s storage depot has continuous CCTV coverage and a modern alarm system. All our staff undergo security vigilance training, ensuring that nothing enters or leaves without permission. Our storage rooms allow us to control the internal temperature. Likewise, your possessions are secure and will remain in perfect condition.

Matlock Storage has no minimum storage contract, giving you more flexibility. As a valued customer, you’ll also benefit from regular discounts and our free Move-In service, making your storage experience even more convenient and affordable. Ready to experience the exceptional service of Matlock Storage?

Click now for an online quote, or contact us for more information. We’re here to meet all your storage needs with professionalism and care.