Self Storage for
Home & Business

Response from the owner:Hi Brendan, Thankyou so much for your lovely review and recommendation. We are delighted to hear that you found the booking process straightforward and that our friendly team helped make your experience a little less stressful! We're also pleased that you felt your belongings were safe and well looked after. It's great to hear that the move-in van came in handy too - we are always happy when our little extras help moving day that bit easier! Thank you again for choosing Matlock Storage and for taking the time to share your experience. We really appreciate it and it means a lot to the whole Matlock Storage team. Kind regards Amanda

Response from the owner:Hi Angela & Gary, Thank you so much for your lovely review. It really means a lot to us to hear that you've always found us polite and friendly. We genuinely enjoy getting to know our customers and helping wherever we can, so it's wonderful to know that this comes across. Thank you for your recommendation and choosing Matlock Storage. We really appreciate your support and hope to see you again in the future. Kind regards Amanda

Response from the owner:Hi George, Thankyou so much for your lovely review. We're delighted to hear that you received excellent customer service throughout your time with us. It really means a lot to our whole team to know you'd happily use Matlock Storage again and would recommend us. It was a pleasure looking after you and we look forward to welcoming you back should you ever need storage again. Thankyou again for choosing Matlock Storage. Kind regards Amanda

Response from the owner:Hi Ian & Lynda, Thankyou so much for taking the time to leave a detailed review. We're delighted to hear that you found the storage clean, dry and secure and that our team provided a pleasant, helpful and efficient service. We're pleased that our convenient location and plenty of parking made things easier for you. We also really appreciate you mentioning the access arrangements and we're glad that having taken these into consideration they didn't cause you any problems during your time with us. Thank you again for choosing Matlock Storage. It was a pleasure looking after your belongings and we'd be very happy to welcome you back should you need storage again in the future. Kind regards Amanda

Response from the owner:Hi Grant, Thank you so much for your wonderful review. It's great to hear you had a smooth experience with us and that your belongings came out in pristine condition after 3 months of storing with us. We are delighted that you found our facilities clean, secure and convenient and that our team made your storage experience even better with their friendly and helpful service (we do pride ourselves on this!) Being a small family run business, recommendations like yours really do mean a great deal to us. Thankyou for choosing Matlock Storage and we hope you have settled into your new home. Kind regards Amanda

Response from the owner:Hi Alex, Wow! Thank you so much for an amazing review. Reading comments like yours is exactly why we love what we do. We're absolutely thrilled to hear that you've had a first class experience with us over the past few months and that our free moving van helped make your move that little bit easier and a helpful part of your storage experience. On a personal note, your incredibly kind words about me truly mean the world. Thankyou for mentioning my customer service and for noticing the little things, like a friendly smile. I genuinely enjoy helping our customers however I can, so knowing I've made a positive difference to your experience is incredibly rewarding. Your recommendation is the highest compliment we could receive and we're so grateful you took the time to share it. Customers like you make our job a pleasure and we look forward to helping you again whenever you need us in the future. Thank you again Alex for your trust and your support we really do appreciate it. Kind regards Amanda

Response from the owner:Hi Tilly, Thank you so much for your fabulous review! It really means a lot to hear such kind feedback. We're so pleased you've felt supported and looked after, and it's great to know our willingness to adapt has made a difference. Knowing we're the best storage facility you have used is a huge compliment. Thanks again for choosing us - we're always here if you need storage again in the future

Response from the owner:Hi Gary, You are most welcome. Thanks for your feedback. It was our pleasure to help you and we truly appreciate you taking the time to leave us a review. If you ever need any storage in the future, please don't hesitate to contact us and we will be happy to help you. Kind regards Amanda

Response from the owner:Hi Christian, Thank you so much for your review. We are thrilled to hear you received fantastic service from our staff as they work very hard to make sure every customer feels welcome, so they will be delighted to hear your kind words. We're also pleased you enjoyed our clean and tidy storage facility as this is something we pride ourselves on. We appreciate your support and look forward to seeing you again soon. Kind regards Amanda

Response from the owner:Hi Julia, Thanks so much for your kind words and lovely review. We're really glad to hear that you had a positive experience with us over the past couple of years. It's also lovely to know your items stayed safe and in great condition and that the storage met your expectations. It means a lot to know you would choose us again and we would be more than happy to welcome you back anytime you need storage again. Kind regards Amanda